MotoGP NEWS

Factsheet

IMPORTANT!

Please READ this page and download our MotoGP Welcome factsheet with important info on COVID and your stay

MotoGP Welcome Factsheet

Electric Hookups

pdf Electric Hookup Factsheet

Available from 6pm on Wednesday Evening, Vacate hook up area before Noon on Monday. See below

Ice Cream

Tony will be calling in every day to provide you with Ice creams!

NO Shop

For the avoidance of doubt there won’t be a shop for Moto GP – we had one for F1, but sadly due to attendance numbers not for Moto GP.

There is a handy shop in Silverstone that stocks pretty much everything you might need – www.croftstores.co.uk

CUSTOMER INFO 2021

BEFORE YOU COME!

* We Strongly Advise you to take a Lateral Flow Test within 48 hours of coming to Silverstone.
* Do not travel to Silverstone if you have:
o Had a Positive Test in the previous 10 days or in contact with someone who tested positive 2 days prior.
o Covid Symptoms. NHS COVID SYMPTOMS

ON ARRIVAL DAY!

* Make sure you have your booking with you.
* Make sure everyone and everything you have booked arrives together at the same time.
* Please Gather and Wait away from Silverstone to reduce congestion in the area.

WHEN YOU ARRIVE!

* Make sure you have your booking with you:
Electric – You just need your booking Name
Non Electric– Make sure you have your Ticket QR code ready to scan
Parking (independent from Camping) – Make sure you have done a booking – pay cash (exact money only) on arrival.
* Please follow directions or signage accordingly.
* You will be given Camping Wristbands – please put these on immediately
* You will be given a Camping Vehicle Pass- Please write on it Name, Registration and Moto GP 2021 Display at all times.
* Please be Patient, Please be Good Humoured and Please Smile!
* Also, please Remain in your vehicle to protect yourself and our staff.

WHEN ON SITE!

* REMEMBER – HANDS FACE SPACE – Use the hand sanitiser!
* If you have on board facilities please use them to reduce social mixing.
* Face Coverings: Please wear in the Toilets and Showers and Hair Drying
* Social Distance: 2m when queuing. Please form orderly queues
* If you Present Covid Symptoms. Please stay where you are and phone/text 07710 629 495. We need to notify the authorities.
* Your Vehicle MUST remain Parked by your pitch at all Times unless leaving site Completely. DO NOT DRIVE TO SHOWERS, it causes congestion!*
* BUT ABOVE ALL PLEASE MAKE SURE YOU ENJOY YOUR STAY AND VISIT TO SILVERSTONE

WHEN YOU GO HOME!

– Delay your departure to after 7pm on Sunday after the main race to reduce congestion and potential queues on the roads
– Stay until Monday if you would like to – no extra charge
– Please vacate by noon on Monday so we can start litter picking!
– Please put your rubbish in the bin/skip or take it home with you.
– Please send us a nice review if we managed to get everything right but if we didn’t please email us on info@silverstone-campsite.co.uk to let us know what we need to improve.

Food
Terry’s of Swanbourne are back doing the food – menu and timings for Breakfast and Supper are attached

Toilet Waste
There is a new toilet waste disposal point at our Lower Toilet and Shower Block

NO Campsite Shop
For the avoidance of doubt there won’t be a shop for Moto GP – we had one for F1, but sadly due to attendance numbers not for Moto GP.
There is a handy shop in Silverstone that stocks pretty much everything you might need – www.croftstores.co.uk

Need to amend your Booking?

Camping (with Electric):
Parking bookings:
Camping (No Electric) 
  • You can ADD Only to your booking  but  it is not possible to add to the existing ticket.
  • It needs to be exchanged.
  • This must be completed no later than 24 hours before the original event date.
  • Please re book and pay on this link  https://silverstone-campsite.co.uk/motogp-camping/ .
  • Then  request a refund of your original booking via Ticketsource (less £1 admin fee).
  • Email TicketSource via support@ticketsource.co.uk with your original booking reference and your new booking reference, clearly indicating which set of tickets you would like to cancel.
  • TicketSource will then be able to refund your booking for the original event, minus any delivery fees and including a £1 admin charge.
  • The money should arrive in your account within 10 working days.
  • If your new ticket is less than the original ticket – the lower price ticket will NOT be Refunded as only Amendments that Increase amount payable are allowable.

Extra Electric Hook up Info

GOOD NEWS!
Breaker Cable- No Deposit Needed!:
The Hook Up System will have Breaker Cables built in, so there is no longer a need to borrow one or pay a deposit.

Electric On Weds Evening & Off Monday Morning
The generators are due to be switched on at 6pm on Wednesday Evening, no electric before this time.
The electric contractor staff will be packing up the cabling and hook up points from 9am on Monday morning, so there is no guarantee of electric after this time.
Please vacate the hook up area before Noon on Monday

Hook Up FAQ
We now have this guide to help you know what you’ll need:pdf Download info on Electric Hookups

Toilet Waste
There is a new toilet waste disposal point at our Lower Toilet & Shower Block.

NOT SO GOOD NEWS:
Driving Part Way Back
Driving Part Way Back to Shorten Walk to Silverstone – No Longer Possible

As you know all our hook up pitches are at the BACK of our campsite and so a 25 to 30 minute walk to Silverstone. Due to our Council Risk and Safety Assessments about vehicle movements it will not be possible to drive part way back to reduce the walk. You MUST REMAIN PARKED AT YOUR PITCH unless you are leaving the site to go elsewhere. You can leave the site and return as you please as long as you have your Vehicle pass and Wristbands with you. It will be busy though so there is a possibility of congestion and queing at the entrance gate. Please be patient and avoid leaving site if you can.

Bring your Push Bike!

MotoGP Campers Guide

Traffic Management Info

ICE CREAM

Tony will be calling in every day to provide you with Ice creams!